Breadcrumbs

Did you know that almost half of all Americans have a chronic condition? This includes conditions such as heart disease, arthritis, diabetes, stroke and cancer. If you’re dealing with a health issue, a care management system can make a big difference in your health. It can support you so you can live your best life possible.

What Is a Care Management System?

It’s a team approach centered around you as the patient and is designed to help you manage a medical condition more effectively and ensure you get the right care at the right time. If you’re dealing with several health problems, a care management system can keep track of these issues so your care and medications are coordinated and work together.

In some cases, a care manager will reach out to you by phone to offer help and advice if you’ve just been released from the hospital. They can help you set up appointments with your primary care doctor so you get the right care and don’t end up going back to the hospital. For example, a care manager can help you:

  • Understand how to take your medicine.
  • Look out for signs when you need to see a doctor.
  • Get follow-up care with a doctor or specialist.
  • Learn how to better take care of your health and condition.

A care management program may also provide:

  • 24/7 access to doctors or other health care professionals if you have an urgent medical need any time of the day or night.
  • A care plan to deal with a patient’s health issues that’s available electronically to patients and caregivers. This could include setting treatment goals and how to measure them, managing symptoms and coordinating care among agencies, specialists and other health care professionals.
  • Various ways to communicate with the patient, including phone, secure messaging or via the Internet.

Your Care Management Team

You may be assigned a dedicated care manager or several care managers may work with you. Many care managers are registered nurses, but they can also include pharmacists, social workers, dietitians or medical assistants. They may call you by phone or meet you in person, including visits to your home if it’s difficult for you to leave your house.

Care Management Can Also Help You Save Money

By avoiding a hospital stay or trip to the emergency room, you don’t have to pay expensive bills for care and medications. Also, you won’t need to take time off from work because of being sick or in the hospital.

Care Management Systems Leverage Technology to Give You the Best Care

A care management system takes information from medical records and other sources to get a complete picture of your health and condition. By looking at this information, a care manager knows if it’s more likely that a patient may end up back in the hospital if he or she doesn’t take the proper steps for care.

Another example of how technology can help patients is the Care Coordination tool provided by a care management systems company. As care managers speak with patients, the tool lets a care manager set up doctor or specialist visits, verify that a patient is taking medications correctly and suggests a to-do list for the patient. The goal is to provide the best care possible for the patient based on his or her health and situation.

Care Managers: the Human Touch Is Key


While technology and online tools can be very useful in helping patients, they can never replace a care manager speaking with a patient and asking questions and giving advice. This relationship will help you stay your healthiest and get the best care possible.

 

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